Purpose
This article explains the different ways you can get help when using SiteRise.
Who Uses This
All users who need assistance beyond what's covered in the SiteRise University articles.
How It Works
You can get support in a few ways:
In-app chat: Click the help icon in the bottom corner of your screen to start a conversation with the SiteRise team.
SiteRise University: Search this Learning Center for step-by-step articles on any feature.
Best Practices
Search SiteRise University first — many common questions are answered instantly.
When contacting support, include screenshots and specific project/page names to speed up resolution.
Check Finding Help for tips on getting the most relevant search results.
Troubleshooting
If the help widget isn't appearing, try refreshing the page or checking a different browser.