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Finding Help

Tips for finding the right article or answer quickly in SiteRise University.

Purpose

This article helps you get the most out of SiteRise University's search and structure so you can find answers quickly.

Who Uses This

Any user looking for a specific answer, feature explanation, or how-to guide.

How It Works

SiteRise University is organized into collections that mirror the platform itself — Core Platform, Project Management, Collaboration, Financial, Construction, Administration, and Reporting.

To find what you need:

  1. Use the search bar at the top of SiteRise University and type a keyword (e.g., "budget," "RFI," "notifications").

  2. Browse by collection if you're not sure of the exact term.

  3. Check the suggested articles at the bottom of any article for related next steps.

Best Practices

  • Search using the feature name as it appears in SiteRise (e.g., "Punch List" rather than "issues").

  • If a search returns too many results, try narrowing to 2–3 specific keywords.

  • Bookmark frequently used articles for quick reference.

Common Questions

What if I can't find an answer to my question? Use the in-app chat covered in the Support article to reach the SiteRise team directly.

Troubleshooting

If search isn't returning expected results, try a broader or alternate keyword, or browse the relevant collection directly.

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