Purpose
This article explains how to manage Users in SiteRise.
Who Uses This
Administrators responsible for adding, removing, and managing user access.
How It Works
The Users area lets you view everyone with access to your SiteRise account, along with their assigned Role and Company.
Add a new user by entering their email, assigning a Role, and linking them to the appropriate Company (see Roles and Companies).
Deactivate or remove users who no longer need access, such as after a project wraps up.
Best Practices
Assign the correct Role and permissions when adding a new user rather than defaulting to broad access.
Deactivate users promptly when they leave a project or organization.
Periodically audit your user list to confirm access is still appropriate.
Troubleshooting
If a new user can't log in, confirm their account was fully set up and they received their invitation email (see Logging In).