Purpose
This article explains how to log and track construction Issues in SiteRise.
Who Uses This
General contractors, project managers, and inspectors identifying and resolving site issues.
How It Works
Issue Tracking lets you log problems found on-site — separate from punch list items — such as safety concerns, quality issues, or code violations.
Log an issue with a description, severity, location, and photo evidence, then assign it to the responsible party for resolution.
Track issue status from open to resolved, with a full history of updates and communication.
Best Practices
Log issues as soon as they're identified, with clear photo documentation.
Set severity levels consistently so high-priority issues stand out.
Review open issues regularly, especially any tied to safety or code compliance.
Troubleshooting
If an issue isn't getting addressed, confirm it was assigned correctly and the responsible party has been notified.