Purpose
This article walks you through logging into SiteRise, resetting your password, and resolving common access issues.
Who Uses This
All SiteRise users — internal team members, clients, and external partners (architects, contractors, vendors).
How It Works
Navigate to your SiteRise login URL.
Enter your email address and password.
Click "Log In."
If you forgot your password:
Click "Forgot Password" on the login screen.
Enter your registered email address.
Check your inbox for a reset link and follow the instructions.
Best Practices
Use a unique, secure password for your SiteRise account.
Save your login link to your bookmarks bar for quick access.
Contact your SiteRise administrator if you need your account re-activated or your email updated.
Common Questions
What if my email isn't recognized? Double-check with your project admin that you were added as a user under the correct email address.
Troubleshooting
Not receiving a password reset email? Check your spam/junk folder. Still can't log in? Visit the Support article or contact your administrator.